Change Management

The Expensive Part of Incident, Problem, and Change Management Is the Handoff

by Raja Tadimeti

September 22, 2026 · Raja Tadimeti

Incident, problem, and change management are separate for good reasons. Most of the avoidable cost is in the handoffs between them, where evidence and context get rebuilt from scratch.

The Most Dangerous Moment in a Network Change Is When Everyone Thinks It Worked

by Raja Tadimeti

August 25, 2026 · Raja Tadimeti

Change completion is not proof. Why post-change verification matters more than execution, what the 2026 outage data shows, and where AI actually helps.